Laventille East/Morvant
Privacy Policy
This Privacy Policy explains how information submitted through this website is collected, used, protected, and managed by the Laventille East/Morvant constituency service platform.
Information we collect
We may collect your name, email address, phone number, area/community, address or landmark, issue category, complaint details, optional National ID, volunteer application details, and related information you choose to submit.
How we use your information
Information is used to receive and manage complaints, verify eligibility where applicable, contact residents, provide updates, support service delivery, coordinate volunteer opportunities, and produce internal reports that help identify community needs.
Who can access your information
Access is limited to authorised staff or administrators who need the information to review, assign, update, or resolve submissions. Public tracking pages show limited complaint status information only.
National ID information
National ID may be requested for identity or constituency verification. This field should only be used for legitimate verification purposes and should not be shared publicly. Additional encryption and access controls may be applied as the platform develops.
Data protection
We use technical and administrative safeguards to reduce unauthorised access, including authentication for internal dashboards and restricted access to administrative functions. No online system can be guaranteed completely secure, so only information needed for service delivery should be submitted.
Contact and updates
This policy may be updated as the platform evolves. Residents may contact the constituency office for questions about submitted information or to request corrections where appropriate.